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Denver Metro Area
SOLUTIONS ARCHITECTURE │ MERGERS & ACQUISITIONS │ PRODUCT DEVELOPMENT
Highly strategic and tactical IT Leader and Business Strategist offering more than 20 years of success and expertise in leading cross-functional technology teams in planning, developing, and deploying sophisticated technology solutions and infrastructures that maximized business performance and delivered substantial cost savings and productivity. Open to relocation in the San Diego metro area.
Leverages dynamic project management skills to direct and coordinate multiple large-scale projects and cross-functional teams. Provides tactical and technical guidance in managing workflows to ensure compliances with budgets and deadlines, while coordinating efforts to produce on-time and on-budget delivery of multimillion-dollar projects.
Effective Communicator, Valued Team Leader, and Technology Subject-Matter Expert (SME) regularly engaged with C-level and senior-executive teams as a Trusted Business Advisor to identify and select cost-effective technologies that align with business objectives, translate organizational vision into measurable results, and deliver added value.
Built reputation for ability to develop, mentor, and lead dedicated teams by instilling a high-performance culture, recognizing individual strengths, and managing weaknesses to facilitate personal and team success. Adept at identifying needs, analyzing situations, mobilizing resources, and clarifying objectives with clearly defined benchmarks and capabilities to inspire accountability and engender pride in performance to achieve a common goal.
SIGNATURE STRENGTHS & COMPETENCIES INCLUDE
TECHNOLOGY SOLUTIONS & INFRASTRUCTURE LEADERSHIP
Synoptek / Critigen Managed Services │ Denver, CO (2013 to Present)
Promoted for capturing attention of management team early on following Synoptek’s acquisition of Critigen Managed Services. Work directly with VP of M&A to strategize the long-term view, balance short- and long-term business integration goals, and align systems to deliver value in cost and revenue synergies. Reports to: VP of M&A.
► Acquisition Integration Leadership: Key Impact Player in facilitating the largest acquisition and integration of 2 companies with a combined value of $80M with 450 staff.
§ Established and communicated a robust governance framework with a clear organizational direction and strategic objectives to executive teams, stakeholders, and staff.
§ Applied a methodical approach in developing and implementing a carefully managed program and communications plan to achieve executive, stakeholder, and employee buy-in.
→ Completed the integration program in 12 months instead of the estimated 24 months, which enabled organizational review of the acquisitions cost and revenue synergies ahead of schedule.
► Operational Improvements: Worked with executive teams and department leaders beyond the acquisition to identify and pursue internal improvements that optimized organizational alignment along with the business’s IT strategy.
Worked directly with the VP of Sales, VP of Operations, CFO, and CEO to architect business requirements into reality using industry best practices. Contributed to strategic, financial, operational, and technical development of product catalog through financial modeling, market positioning, technical documentation and training, and sustainability and improvement programs.
► Strategic Planning & Execution: Collaborated with executive team and Line of Business (LoB) stakeholders to pinpoint overlaps and gaps within processes, technologies, and functions.
§ Defined a business model ensuring reallocation of staff throughout organization, in addition to integrating and consolidating IT infrastructure, such as physical data centers, virtualization stacks, and networking stacks.
§ Decreased capital and operating costs, while mitigating attrition rates.
► Product Differentiation: Tackled the challenge of product consolidation from previous acquisitions that resulted in duplications, inefficiencies, confusion, and lost revenue due to lack of differentiation.
§ Reduced number of SKUs by 75% while ensuring all surviving SKUs had clear sales strategies, service schedules, and pricing models; decreased inefficiencies and recovered lost revenues within business.
§ Conceptualized and built an SKU profitability model that represented an accurate understanding of true SKU delivery costs; realized increased visibility to true operational margins of products.
► Product Delivery Optimization: Streamlined the product delivery system by pinpointing key areas of concern throughout processes, people, and technologies that prevented consistent delivery of a product.
§ Created cross-functional process models to standardize the selling, building, marketing, and delivery methods; negotiated SLAs/OLAs to define what product the customer will receive and ensure compliance.
§ Decreased sales cycles with customers to enable faster delivery of multi-product sales by identifying and determining synergies of product pillars, and repositioning products as whole stack solutions.
► Professional Recognition: Awarded Employee of the Year in 2014 for outstanding success in implementing cost-effective, scalable technology and business intelligence solutions that optimized business performance.
§ Promoted to Director of M&A in 2015.
Self-Employed │ Denver, CO (2000 to 2013)
Provided technology vision and leadership in the development and implementation of IT programs and enterprise information systems for multiple companies to define and focus market strategies, streamline processes, and recognize growth opportunities for the purpose of optimizing effectiveness and cost efficiencies. Partnered with executive and C-level management teams to achieve stakeholder buy-in and measure organizational success through KPI metrics.
SELECT PROJECTS INCLUDES:
Teachers-Teachers (TTCM): Collaborated with TTCM management and staff to restructure and rebuild the LoB application, ensure best operational practices, and enable SLAs and OLAs to be met with high certainty and predictability for the world’s largest education hiring Internet Company.
§ Created and presented a business case to the executive management team demonstrating the need for and value of experienced IT staff. Secured approval and budget to drive the selection, interviewing, and hiring process.
§ Secured IT infrastructure and increased reliability to achieve a 99.99% uptime for 8 years with no security breaches.
§ Optimized launch of new website through a combination of vision, design, and budget to enhance functionality, usability, and speed improvements, which, in turn, resulted in greater market positioning and customer experience.
§ Migrated data from the capital expenditure model to an operational model, which accomplished measurable cost savings, including lower operational staffing support costs.
§ Service has more than 1M candidates and 20,000 schools are signed up, with more than 25M annual website views.
Sprint Mobile: Secured major contract to plan and design the network and server connectivity and security upgrades in a BDS environment, as well as lead the building and deployment of Sprint’s 4GL mobile development center in Denver. Coordinated with multiple nationwide internal technical and project teams, vendors, and business units, in addition to securing partnerships with more than 20 technology and budgetary stakeholders using natural rapport.
Chicago Mercantile Exchange (CME): Salvaged a stalled web presence project involving the CME’s core business units – Clearing, Corporate Development, Finance, Legal and Regulatory, Operations, Products and Services, and Technology.
Co-founded a startup focused on virtual server and virtual desktop integration (VDI) services with $2.25M in annual revenues.
§ Partnered with Sun Microsystems as primary SME for implementation of Sun VDI services across the Denver metro area.
§ Reduced operational costs by 35% by employing a “buck stops here” mentality, which enabled reallocated of spend and allowed R&D as well as growth opportunities to expand outside of the initial niche market.
§ Built team of 5 to 10 people; created a work culture that inspired personal accountability, while capitalizing on individual strengths to facilitate team success.
Established a startup business delivering ISP and co-location services for more than 60 SMB clients, while managing a team of 15 remote and on-site staff. Held full P&L responsibility and oversaw an operating budget of $5M.
§ Designed and implemented network layout and fostered key relationships with several point of presence, power, and cooling providers.
§ Envisioned, planned, and directed the build-out of a high-reliability/availability server farm and co-location space, in addition to overseeing the daily operations of the facility for more than 3 years.
§ Built a 24/7/365 Help Desk for Tier Level I, II, and III support for deployment, availability, monitoring, maintenance, and issue resolution; integrated control measures to effectively manage employee flow.
Auction and Event Volunteer, The Adoption Exchange
Non-Commissioned Officer (NCO), Sergeant │ United States Marine Corps.
Honorable Discharge, Highly Decorated with Highest Possible Recommendations for Reenlistment
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